Dear Chrysler Owner:
Thank you for contacting the Center for Auto Safety (CAS)
about your Dakota or Durango. The most common complaints on these vehicles
include stalling, transmission woes, paint peeling, and
The Dakota has been a trouble prone truck since Chrysler
introduced it in 1987 to compete with Chevy’s S-10 and Ford’s Ranger pickups.
The Dakota was redesigned in 1997 but has improved to only average. Introduced
in 1998, the Durango is a Sport Utility Vehicle based on the Dakota. As
other SUV manufacturers move toward less truck like SUVs, the Durango
was outmoded when introduced. The Dakota outperforms the Durango on government
Various transmission troubles, stalling, oil leaks, broken
rear springs, unexplained rear end noise, and power steering leaks are
just a few of the Dakota’s defects. Many owners also experience unexplainable
noises from their differentials at normal operating speeds. Chrysler has
issued many Technical Service Bulletins (TSB’s) and "driveability"
kits in an attempt to cure stalling, surging and hesitation. Chrysler
notified dealers but not owners about these problems. CAS has listed many
of the major TSBs in the enclosed Fact Sheet which tells you how to find
any other TSBs on your vehicle.
Another common complaint on the Dakota is paint that peels
off in large flakes like a bad sunburn. This is particularly common on
1987-93 models with blue, silver and gray paint. CAS has urged Chrysler
officials to extend coverage for this and other factory paint defects
to 6 years and unlimited mileage which is the same as GM adopted at CAS’
Chrysler advertised the 1998-99 Dodge Dakota R/Ts
towing capacity to be 6,400 pounds but later revised it to 2,000 pounds.
Only after a class action law suit was filed in California, did Chrysler
offer to buy the vehicles back or replace them. Alternatively, Chrysler
offered $500 worth of MOPAR accessories, or a 5-year/60,000 mile extended
You’ll find more information on these and other Chrysler
truck and SUV below and what you can
do about them plus a complaint box.
Your information will help us build a strong case against Chrysler on
the defects we know about and help us spot new ones.
We need you to support the Center for Auto Safety in our fight for consumer
rights and against poorly designed and unsafe cars. Your contribution
is tax-deductible and
entitles your to our quarterly newsletter, Lemon Times. Please
submit the membership form along with your
contribution and complaint. If you contribute $35 or more, we will send you the current edition of The Ultimate Car Book, by Jack Gillis. Every home should have this
invaluable consumer guide.
Clarence M. Ditlow
CHRYSLER DAKOTA & DURANGO FACT SHEET
See reverse side on how to obtain Technical
Service Bulletins listed in brackets below.
Body/PaintInfo on wind noise, water leaks
or bad paint, go to Chrysler Paint.
Brakes/Suspension: Water in ABS warning
lamp 1989-91 Dakota (05-01-91); Front disc brake noise 1991-92
Dakota (05-11-92); Front brake "drift" 1991-94 Dakota
(05-15-94A), 1991-95 Dakota 4×2 (05-03-95); Stabilizer bar contacts
frame 1987-90 Dakota (02-04-90); Front brake grind or growl 1998-99 Durango
Electrical:CD player inoperative 1997 Dakota
(08-27-97A); Remote keyless entry discharges 1997-98 Dakota, 1998
Durango (08-39-97); Various intermittent electrical failure 1996
Engine/Driveability: Corroded O2 sensor
1989 Dakota (18-26-90); Cold/no start 1989 Dakota (18-34-90);
Oil leak @ transfer case 1990 Dakota (21-21-90); Oil leaks 1992
3.9/5.2L Dakota (21-07-92); No start 1992 Dakota (18-04-92), 1994-97
Dakota (08-21-97); Erratic Idle/stall & Surging 1992 Dakota
(18-15-92), (18-16-92); Erratic idle, stalling 1992-94 Dakota with
3.9/5.2/5.9L (18-16-94); Rear main oil seal leak 1996 Dakota w2.5/4.0L
(09-04-96); Timing chain noise 1990-97 Dakota with 3.9L (09-7-97);
Erroneous malfunction indicator light (MIL) & driveability problems
1996 Dakota (18-03-97), 1997-98 Dakota (18-26-96, 18-10-98); Idle
fluctuation after cold start 1997 Dakota (18-13-97); Misfire with no MIL
1998 Dakota (18-26-97A); Knock during moderate to heavy acceleration
1998 Dakota/Durango with 5.2L (18-34-97); Cold sag/hesitation 1994-95
Dakota with 3.9/5.2L (18-21-97), 1998 Dakota/Durango with 5.2L (18-35-97);
Idle shake, sag or hesitation 1996 Dakota (18-31-96); Outer exhaust manifold
studs break 1996-99 Dakota with 2.5L (11-07-98A); Light spark knock 1996-97
Dakota (18-24-98); Spark knock, misfire, surge @ 45mph in 4th with 3.9,
5.2, 5.9L 1994-99 Dakota, 1998-99 Durango (18-48-98); Engine overheats
1998-99 Durango (07-07-98).
Steering:Clunk in steering wheel/column
1997-98 Dakota, 1998 Durango (19-12-97); Steering column click when gear
selector operated 1998 All (19-02-98A).
Transmission: Gear clash 1986-87 Dakota
(06-01-88); Manual trans. slips 1987-89 Dakota (21-11-89);
Harsh engagement (auto) 1988-89 Dakota (21-26-89, 21-13-90); Overdrive
clutch repeat failure 1988-90 Dakota (21-01-90); Noisy 3-4 upshifts
1988-91 Dakota (21-11-91); Loose mainshaft bearing plate 1992 Dakota
(21-12-92); Delayed upshifts 1992-93 Dakota (21-18-92);
Delayed engagement 1990-94 Dakota (21-08-94); Driveline clunk,
harshness (4spd auto) Dakota (21-18-94); Delayed upshift (4spd
auto) 1992-94 Dakota (21-19-94); No overdrive below -5 degrees
F 1996 Dakota (21-06-97A); Buzz on shift into Reverse 1996 Dakota
(21-11-97); Failure below -15 degrees F 1989-93 Dakota (21-01-96);
Manual gear rattle in neutral 1996 Dakota with 2.5L (21-03-96).
Other: Check valve freezes up 1989 Dakota
(24-06-89); Rear shoulder belt retrofits 1987-90 Dakota (2-09-90);
Belt turning loop falls off 1992 Dakota (23-17-92); Faulty speedometer
1989-91 Dakota (08-10-91); Faulty fuel gauge 1991 Dakota (08-11-91);
Lubricant seep from rear axle speed sensor 1995 Dakota (03-01-95);
W/S wiper squeak 1997 Dakota (08-5-97); Loud popping during turns
1997-98 Dakota (23-65-97); Popping noise from A-pillar 1996 Dakota
(23-26-96); Rear tie down bracket bolt rust 1997-99 Dakota (23-50-98);
Propshaft boot torn 1997-98 Dakota (03-04-98); W/S wiper grind or creak
1997-98 Dakota, 1998 Durango (08-29-98); Center armrest cover broken 1997-98
Dakota, 1998 Durango (23-24-98); Left front leather seat cover chaffed
1998-99 Durango (23-51-98); Knock from engine compartment 1998 All (25-01-98).
Copies of recalls may be from NHTSA’s Technical Reference
Division at 202-366-2768.
Brakes: Right front hose wears thru
– 38,000 1991 Dakota (91V-200); Park brake fails to hold – 3,948
1987 Dakota (86V-115); Check valve undersized – 30,000 1993 Dakota
with ABS (93V-082); Booster hose loosens – 600 1996 Dakota (95V-199);
Brake loss – 7,500 1998 Dakota with ABS (97V-170); Rear tube
hole – 99,000 1999 Durango (99V-341).
Fires: Engine oil leak – 10,000+
1989-90 Dakota (89V-237); Fuel hose damage – 3,500 1991 Automatic
Dakota (90V-176); Fails 30-mph Crash – 26,600 1987-90 Dakota (90V-124);
Fuel tank straps come loose – 9,000 1994 Dakota (94V-005), 150,000
1998-99 Durango (99V-342); Generator cable clamp arcs – 37,900
1998 Durango (98V-019).
Suspension: Upper control armfailure – 1,500
1994 Dakota (94V-043).
Other: Keys on key ring lodge in
steering wheel access holes – 100,000+ 1994 Dakota (94V-145 & 95V-088);
Park gear fails to hold – 3,500 1988 Dakota (87V-194); Steering
wheel comes loose – 40,000+ 1991Dakota (95V-089); Unexpected acceleration
– 34,000 1987 Dakota (87V-050); Wheels separate – 1,700 1988 Dakota
(88V-074); Frame cracks at steering gear – 140,000 1988-90 Dakota
(96V-094); Airbag deploys when ignition turned off – 10,000+ 1997
Dakota (97V-080); Transmission fails to hold in Park – 123,000
1991-92 Dakota (00V-106); Cab separates from frame – 5,000+ 1998