Problem Description
- Problem Description:
Around August 4, 2003, my Dodge Grand Caravan suddenly locked in second gear. I have replaced the filter and the transmission fluid. This did not fix the transmission. While asking friends if they knew any to fix the problem before I take it to a shop to be fixed, one of them print me the information about the Chrysler Ultradrive transmission report that is on your web site. I have got to my local Dodge dealer and they said that they have never heard of Ultradrive transmission problem or recall. I showed the dealer the information that I printed from the web site. Dodge said that I would need to call Chrysler.
I have called Chrysler Customer Relations about the Ultradrive transmission locked in second gear. I was told that they only have 4 recalls on the van two of the recalls have been complete but to have not. The two recalls that have been done are: Liftgate Latch PN CFXR6406 and Seat Belt Buckle/anch. clip. The two recalls that have not been done are: Liftgate support washer and a Left Wiper Pivot.
I then explained to the Chrysler Customer Relation that the records on they web site only shows back to 1996 per the web site information. They said that any recall would be with the vehicle for life in the system. I also asked if they had any information on the Ultradrive transmissions having a problem with the 1989 to 1991 models. The person said that they are unable to look that information up.
I then explained that the information is on the Center for Auto Safety web site. The Customer Relation person said that if the information is not on the Chrysler or Dodge web sites then the information is not right. Also the Relations person said that even if there was a problem with the Ultradrive transmission that it is no longer covered under the manufactures warranty anymore.
Please contact me by e-mail if you have any information that I may use to resolve the problem with the Ultradrive transmission.
- Interested in Class Action? yes
Vehicle Information
- Make: Dodge
- Model: Grand Caravan
- Year: 1991
- VIN: 1B4GK54ROMX556088
- Transmission: automatic
- Vehicle involved in:
Failures and Repairs
| Item Failed | Date of Failure | Mileage at Failure | Total Repair Cost | Amount Manfacturer Paid | Number of Repair Attempts |
|---|
| transmission | August 2003 | 18150 | 0 | 0 | 1 |
