CAS Complaint: Complaint Estee Piehl Ford Escape 2004

Contact Information

  • Name:Estee Piehl
  • Address:
    27019 E Friend Pl
    Aurora, CO 80016
    USA

Problem Description

  • Problem Description:

    April 14, 2010 at approximately 5:10pm my son and I were almost killed or injured when the accelerator pedal became stuck in the full throttle position on my 2004 Ford Escape. The car accelerated to about 70-75 MPH before I slammed both of my feet on the brake pedal and swerved to avoid colliding with the cars stopped in front of me. I could only slow the car to about 50-55 MPH with both feet on the brake pedal. I narrowly missed hitting cars around me until I was able to put the car into neutral and slow down. I then had to turn the car off to stop, as the accelerator pedal was still fully engaged. Obviously, this was an extremely dangerous situation as I was entering a left turn lane in rush hour traffic. The Escape was towed to Barbee's Freeway Ford, where we have had the car serviced in the past. This morning we found out that the cruise cable snapped and became lodged in the throttle/accelerator cable keeping it stuck in the full acceleration position. The service representative was flippant, edging into annoyed about our concern over the incident. When I called Ford Customer Care, they also did not seem to be interested or concerned about the event. Now that I have read some articles, I know why. Neither Ford nor the NHTSA cares that we are driving cars that can turn into death traps. Despite hundreds of complaints and more deaths from "unintended acceleration" than any other car maker, Ford is not being investigated in any way.

  • Interested in Class Action? yes

Vehicle Information

  • Make: Ford
  • Model: Escape
  • Year: 2004
  • VIN: 1FMCU94174KA62770
  • Transmission: automatic
  • Vehicle involved in:

Failures and Repairs

Item FailedDate of FailureMileage at FailureTotal Repair CostAmount Manfacturer PaidNumber of Repair Attempts
accelerator/throttleApril 20107300051300