Volkswagen

Volkswagen Owner Letter

Submitted by jons on Wed, 04/13/2005 - 10:49
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Volkswagen Will Budge on Complaints About Sludge

Submitted by helvet on Mon, 03/21/2005 - 16:07
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Sunday, March 20, 2005 Christopher JensenPlain Dealer Columnist

Borrego Springs, Calif. Volkswagen Passat owners who did not get help from Volkswagen with repairs to sludge-damaged engines should try again, says Len Hunt, the vice president in charge of Volkswagen in the United States.

Hunt said dealers have been told they can be more lenient about helping consumers who were not grossly negligent when it comes to oil changes.

VW Will Improve Guidelines for Sludge Repairs

Submitted by helvet on Thu, 03/03/2005 - 13:04
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By Ralph KisielAutomotive News / February 07, 2005

NEW ORLEANS -- Volkswagen of America Inc. will work with dealers to develop less-stringent guidelines on free repairs for vehicles with oil-sludge problems.

Dealers have been asking VW for more lenient guidelines for owners who encounter problems with engine sludge even though they have maintained vehicles properly. The topic arose at VW's make meeting.

Oil Sludge Woes Plague VW

Submitted by helvet on Tue, 08/31/2004 - 12:25
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Automaker to pay for engine repairs, extend warranties

By Ralph Kisiel
Automotive News / August 30, 2004

DETROIT - In the latest example of Volkswagen of America Inc.'s quality woes, the automaker is warning 426,000 VW Passat and Audi A4 owners of an engine oil sludge problem.

Affected are 1.8-liter turbocharged four-cylinder engines on 1998 to 2004 Passats and 1997 to 2004 A4s. VW won't say how many engines have been replaced or repaired, or what it is spending to fix the problem.

Volkswagen Extends Engine Warranties

Submitted by helvet on Wed, 08/18/2004 - 12:37
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Volkswagen Extends Engine Warranties

Saturday, August 14, 2004
Christopher Jensen
Plain Dealer Auto Editor

Volkswagen and Audi are extending the engine warranty on two of their most popular models because of a sludge problem with the four-cylinder, turbocharged engine.

The vehicles are the 1998-2004 Volkswagen Passats and the 1997-2004 Audi A4s, both of which share the 1.8-liter engine

Volkswagen of America and Audi of America are part of Volkswagen AG.

VW Must Face Up to a Sooty Little Problem with its Diesel Engines

Submitted by helvet on Mon, 03/22/2004 - 10:18
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By Christopher Jensen
Plain Dealer Auto Editor
Sunday, March 21, 2004

Volkswagen has a big decision coming up that could have a huge effect on how favorably American consumers see the German automaker and diesels.

To its credit, Volkswagen has been offering diesels in the United States for years. That has allowed driving enthusiasts to enjoy its entertaining 1.9-liter TDI four-cylinder while getting as much as 38 miles per gallon in the city and 46 mpg on the highway, according to the Environmental Protection Agency estimate.
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